Association of Family Medicine Residency Directors

Privacy Policy


Effective Date of Policy: October 30, 2018

Last Updated: October 30, 2018

This Privacy Policy governs your use of the websites located at, and other websites and mobile applications on which the Association of Family Medicine Residency Directors or one of its affiliates (collectively, "AFMRD," “we” or “us”) posts this Privacy Policy or a link to the Privacy Policy (collectively “Site(s)”). This Privacy Policy does not govern information obtained off-line, or in connection with the use of software or services we offer that are provided under a separate license, EULA, or subscription agreement ("Other Agreement").  In the event of any conflict between the terms of this Privacy Policy and the terms of any applicable Other Agreement, the terms of the Other Agreement shall prevail.

This Privacy Policy outlines the type of Personal Information and other information that is collected through the Sites and how that information is used. We take your privacy seriously, and we have implemented security measures to protect your information from unauthorized access, disclosure, use, and modification.

Your Consent to this Privacy Policy

By visiting the Site or using the products or services offered on or through the Site, you agree to this Privacy Policy, as it may be amended from time to time. This Privacy Policy is incorporated into the Terms of Use for the Site. By providing Personal Information to the Site, you understand and consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories, in accordance with applicable law.

This Privacy Policy will outline:

  • What personally identifiable information AFMRD collects.
  • What personally identifiable information third parties collect through the Sites.
  • What organization collects the information.
  • How AFMRD uses the information.
  • With whom AFMRD may share user information.
  • What choices are available to users regarding collection, use and distribution of the information.
  • What types of security procedures are in place to protect the loss, misuse or alteration of information.
  • How users can correct any inaccuracies in the information.

Please read the following document carefully, and if you have questions or concerns regarding this statement, you should first contact

Personal Information

We may from time to time ask you for Personal Information, and we may collect certain information from your device each time you visit our Sites. We may also receive Personal Information from third parties with whom we have a business relationship, including our organizational customers, resellers, licensees, and business partners. “Personal Information” means personally identifiable information that may identify you as an individual or allow online contact with you. You may review and correct the Personal Information that we have collected and maintain by calling (800) 274-2237 or by sending an email to

For Parents of Children Under the Age of 13

Our Sites are not intended for children under 13 years of age. No one under age 13 may provide any information to the Sites. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site or on or through any of its features/register on the Site or use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at (800) 274-2237.

Information Collection

The AFMRD collects information from our users at several different points on our Sites.


In order to use the interactive features at the Sites, a user must first complete the registration form. During registration a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which he has expressed interest. It is optional for the user to provide demographic and profile information, but it is encouraged so we can provide a more personalized experience on our site.

User and Group Information

Other members of the AFMRD may view information you provide about yourself and your organization. This information includes such items as your email address and other information you provide such as your professional areas of interest. At any time you may opt out of allowing other users to view this information. By removing the information from the system, other users will not be able to see it. The AFMRD does not store this information after you remove it - in order to enable it again you must re-enter the information.

Forum Community

During your use of the Sites, you may wish to participate in our forum community by asking questions or responding to other users' questions. Any information you provide within this area may be viewed by other members of the AFMRD community. We recommend that you never provide any sensitive or private information in this area of the Sites. When these items are displayed for others to see, AFMRD website will display your name, your message, and your organization's name and logo. If you choose to participate in forums by sending content via email, please be aware that the full content of your email will be available for viewing by other members.

Technical Library

During your use of the Sites, you may wish to participate in our Technical Library by downloading or providing files for other users. Any information you provide within this area may be viewed by other members of the AFMRD. We recommend that you never provide any sensitive or private information in this area. AFMRD Website Vendor Partners are never allowed to view client files, or other Vendor files. Vendor partners may only see files that their organization has added.

Information Use


We store information that we collect through the use of cookies, and we log files and users to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content and operation of the Sites for the users. This profile is used to tailor a user's visit to our Sites. Your profile will only be shared as part of an aggregate form with no personal or identifiable information.


A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We only use session ID cookies. For the session ID cookie, once users close the browser, the cookie simply terminates.

Log Files

Like most standard web site servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information, and are not given to third parties except as expressly permitted herein. Aggregate information may be used by the AFMRD in order to provide vendor partners with more detailed information on our clients’ usage, and for the AFMRD to enhance our services.

Communications from the Site

Special Offers and Updates

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information from the AFMRD and a newsletter.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user's wishes.


Legal Disclaimer

Although we use commercially reasonable efforts to preserve user privacy, we may need to disclose personal information when required by law when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Sites.

Aggregate Information (non-personally identifiable)

We reserve the right to share aggregated and/or blinded information that does not include personally identifiable information with our Constituents and service providers.

Third Party Intermediaries and Service Providers

We may use third parties to assist us in providing services to our users. For example, we use an outside shipping company to ship orders. These companies are contractually required to use any personally identifiable information we share with them for the limited purpose of providing such services, and are required to not retain, share, store or use personally identifiable information for any secondary purposes.

Our Constituents

We collaborate with other non-profit organizations, governmental agencies, educational institutions (including graduate medical educational institutions) and health care institutions that have an impact on health policy issues in general, and in particular on regulatory, legislative and health policy issues that impact family medicine and family medicine residency programs.  By way of example only, and not limitation, we collaborate in various capacities with ACGME, RC-FM, ABFM, CMS, AAFP, FMAHealth, Council of Academic Family Medicine (CAFM), Academic Family Medicine Advocacy Council (AFMAC).  We also maintain liaisons with external groups of employers, schools, colleges and universities, state and local government agencies, and other institutions (herein all of such named and unnamed entities collectively referred to as our "Constituents"). We may share the Personal Information and other information that you provide to us with our Constituents for use consistent with the Mission and Strategic Plan of the AFMRD (see the Mission and Strategic Plan set forth at, provided that such Constituents agree to limit the use of such Personal Information for such purposes, and provided further that such Constituents agree to otherwise maintain such Personal Information in a manner that is at least as secure as such is maintained by AFMRD as described herein.

Business Transfer

If the AFMRD or all or a portion of our business or operations is acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, Personal Information may be one of the transferred assets.


The Sites may contain links to other sites. Please be aware that we, the AFMRD, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by the AFMRD Sites.


We use commercially reasonable efforts to protect our users' information. When users submit sensitive information via the Sites, their information is protected both online and off-line with such measures. Should you ever be asked to provide sensitive information (such as a credit card number and/or social security number), that information will be encrypted and protected consistent with current best practices encryption technology.

While we currently use SSL encryption to protect sensitive information online, we also follow current best practices encryption technology to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. All employees are kept up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are maintained in a secure environment.

If users have any questions about the security at our Sites, users can send an email to

Correcting/Updating/Deleting/Deactivating Personal Information

If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done at the on your profile or by emailing our Customer Support at Or, contact us via contact information listed below.

Notification of Changes

We will update this Privacy Policy from time to time. When we post changes to this Privacy Policy, we will revise the “Effective Date” at the top of this Privacy Policy. We recommend that you check our Site from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.

We will generally use information only in accordance with the Privacy Policy in effect when the information was collected. If, however, we are going to use or disclose Personal Information in a manner different from that stated in the Privacy Policy in effect at the time of collection, we will notify users via email and give them a choice as to whether or not we may use their information in this different manner.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at:

(800) 274-2237

(913) 906-6000


Users Outside of the United States

You may request that we delete Personal Information collected from you at the Site by sending an email to requesting such deletion. Please note that if you are receiving services from us, we will need to keep such information during the course of providing those services to you to communicate with you about them.